Privacy Policy
Introduction
This Privacy Policy (“Policy”) applies to all the products, services and websites offered by HedgePay Sdn Bhd (“HedgePay”), except where otherwise noted. We refer to those products, services, and websites collectively as the “services” in this Policy.
References in this Policy, to data, personal information, or information, are all references to Personal Data. Personal Data, as defined by General Data Protection Regulation (“GDPR”), includes information relating to an individual who is identified or identifiable from such information, either alone or in conjunction with other information (“Data Subject”).
Why do we process your personal data?
In compliance with GDPR, we inform you that we will process the types of Personal Data more fully prescribed in this Policy:
- to manage the contracting of services made through our website including billing and delivery.
- to send communications and commercial and/or promotional information.
- to comply with our legal obligations and transfer data to state authorities that are so required in accordance with legal and regulatory provisions.
What data do we collect?
The information we collect when you use Hedgepay falls into the following categories.
Contact Information
You might provide us with your contact information, whether through use of our services, an upload of content by you to our website or an interaction with customer support.
Payment Information
We require you to provide us with your billing information such as your cryptocurrency wallet address or your financial information when you are purchasing our services using fiat currency.
Usage Information
We collect usage information about your activity on our website, including the web pages you visit, services you obtain, content you consume, interactions you make, preferences you set and communication you send and receive.
Device Information
When visiting our website, we collect information such as your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language and screen resolution.
Information from Social Networking Websites
Our website includes interfaces that allow you to connect with social networking sites (“SNS”). If you connect to a SNS through our website, you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS.
Automated Decision Making and Profiling
We do not collect your personal data for the purposes of automated decision-making or profiling. However, we may share your data to fulfill obligations imposed by law, in which case we will inform you of any such processing and provide you with an opportunity to object.
Cookies
Cookies are small data files stored on the hard drive of your device by a website, which may contain an anonymous unique identifier. You can choose to reject or limit the use of cookies; however, it will restrict your access to certain portions of our website and may hinder your user experience.
We use first party cookies served directly by us and third-party cookies served by service providers to optimize your user experience when you are using our services.
What do we use cookies for?
The following is an explanation of the types of cookies we use and the purposes they are used for.
Essential Cookies
These cookies are essential to provide you with services available through our website and to enable you to use some of its features. The unavailability of these cookies will disrupt the transmission of communication over a network and therefore will disrupt providing the services you have requested for.
Functionality Cookies
These cookies allow our website to remember choices you make when you use our website, such as your language preferences, your login details, or the changes you make to the parts of our website which you can customize. They help us to provide you with a personal and convenient experience based on your preferences.
Analytical and Performance Cookies
These cookies are used to collect information about traffic and the usage of our website. They help us understand the most and least popular pages of our websites based on the engagement of the visitors. This information collected is an aggregation of the engagement of visitors as a whole and does not indicate to a specific individual. We use this information to gather broad demographic information and improve the performance of our website.
We use Google Analytics for this purpose, and you can see how Google Analytics works by clicking here.
Social Media Cookies
These cookies are used when you share information of your social media accounts to our website when submitting content via a specified form available on our website.
Disabling cookies
You can typically remove or disable cookies via your browser settings, and depending on your geographic location you can withdraw consent to non-essential cookies using changing the cookie preferences.
Advertising
We may serve advertisements in the form of ad banners on our website when you visit our website and/or use the services. We do not allow any third party to display their advertisements based on your activity on our website or other webpages.
Who do we share your data with?
We may share your data with third parties if we believe that sharing your personal data is for one of the purposes specified in this policy.
We have executed the corresponding contracts for the engagement of data processing with each of the third-party partners and service providers to ensure that these third parties will take necessary steps to protect your personal data in accordance with the legislative framework. Your personal data may also be shared with relevant state authorities in instances where the necessity arises out of legal obligation.
Except for the foregoing, we will not share your personal data with any other parties without obtaining your express consent.
International Data Transfer
As an organization conducting a global operation, we have stakeholders from around the world taking part in our business operations including you and our third-party partners and service providers. To facilitate our operation in different jurisdictions of law we may transfer your personal information internationally.
Therefore, your personal data may be processed outside of your country or jurisdiction, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. Necessary measures are taken to establish suitable technical, organizational, and contractual obligations and ensure that any such transfer involving your personal data is carried out in compliance with the legislative frameworks.
How long do we retain your data?
We will retain your personal data for a period consistent with the purposes of collection as specified in this policy, if the user does not revoke the consent granted. However, we may retain your personal data for a longer retention period if required by state authorities as necessitated by legal obligations.
Security
We take reasonable physical, technical, and administrative measures to safeguard the personal data that we process or use. While we adhere to the generally accepted standards to ensure your personal data is protected, no method of transmission or storage system can be guaranteed to be completely secure.
If you have reason to believe that your interaction with us is no longer secure, you can report to us by clicking here.
Your Rights
You are entitled to certain rights relating to your personal data, subject to data protection laws in your local jurisdiction. These rights may include:
- Accessing your personal data held by us.
- Rectifying inaccurate personal data and ensuring such rectification is complete.
- Erasing your personal data.
- Restricting our processing of your personal data.
- Transferring your personal data to another data controller.
- Objecting to any processing of your personal data.
- Opting out of certain disclosures of your personal data to third parties.
- Withdrawing your consent to processing of data, provided such withdrawal of consent does not amount to unlawfulness.
You can exercise your rights relating to personal data and obtain more information about how we process your personal data by contacting us here.
Our Policy on Children
Our website does not encourage children under 16, or other such applicable age of consent for privacy purposes in relevant jurisdictions, to use or purchase services on our website. In the event a parent or guardian becomes aware of such an instance they are encouraged to contact us to take necessary steps to exercise rights relating to personal data specified in this policy.
Changes to the Privacy Policy
We will modify this policy when deemed necessary to reflect modifications to our practices, technologies, legal requirements, and other relevant factors. Such successive modifications will be published on our website and will be communicated to you seeking your consent to those changes.
Contact Us
If you have any concerns about this privacy policy or any other relevant inquiries, you can reach us here.
